Privacy policy

Who we are

Digital Synergy Ltd is a UK registered technology company. We provide managed IT services, cybersecurity consulting, cloud engineering, software development and training.

For privacy questions, email us at contact@digitalsynergy.com or call +44 7452 767485.

What information we collect

When you contact us through the website form, register for training, or send us an enquiry, we may collect:

• Your name
• Email address
• Phone or WhatsApp number
• Country
• The service or training category you are interested in
• Any notes or messages you include

We do not collect payment card details through this website. Payment arrangements for training are handled separately.

How we use your information

We use your information only for the purposes you provided it:

• To respond to your enquiry or booking request
• To provide the services or training you signed up for
• To send updates related to your request (for example, course dates or onboarding steps)
• To keep records for legal, tax and compliance purposes

We do not sell your personal information. We do not use it for unrelated marketing without your clear consent.

How we protect your data

We store data in secure cloud infrastructure with access controls and encryption in transit. Only authorised team members can access the information needed to serve you.

We keep your information for as long as needed to deliver our services and meet legal obligations. After that, we delete or anonymise it.

Third parties and partners

For training deliveries, we work with SoftAfrique Training Institute. If you enrol in a training program, the information needed to provision your account and laptop may be shared with them under a data processing arrangement.

We may also share information with legal or regulatory authorities when required by law.

Your rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information where appropriate
• Object to or restrict certain types of processing
• Withdraw consent at any time

To exercise any of these rights, contact us at contact@digitalsynergy.com.

Cookies and analytics

This website does not use third party advertising cookies. We may use basic analytics or session cookies to understand how visitors use the site and to keep it secure.

Changes to this policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. Continued use of the site after changes means you accept the revised policy.